Lisa Nelson, D.Sc.

Visiting Instructor
Office: Mandeville 358
Phone: 610-660-2243
Fax: (610) 660-1229


B.S., Marketing, The Pennsylvania State University, 1991 National Order of Omega Leadership Honor Society

M.L.A., Communication and Public Policy concentration, University of Pennsylvania, 1999 Distinguished Paper                

M.B.A., Management, Saint Joseph’s University, 2005 Graduate Research Assistant, Department of Management

D.Sc., Information Systems and Communications, Robert Morris University, 2010  Faculty Dissertation Award

University of Pittsburgh, Graduate School of Public and International Affairs, attended 1994-1997

Professional Experience

Academic Professional Experience

Adjunct Instructor, Department of Management, 2011-12 Administrative Assistant, Pedro Arrupe Center for Business Ethics, 2005-2012

Corporate Professional Experience

Verizon Communications, 1992-2003 (formerly Bell Atlantic Corporation and Bell Atlantic-Pennsylvania, Inc.)

Functions: Employee communications; performance improvement; competitive analysis and awareness; business services; residential collections; work force administration; call center training; call center restructuring; corporate President’s Line complaint resolution coordination

Courses Taught

MGT 110               Essentials of Organizational Behavior

MGT 120              Essentials of Management

MHC 222/656      Influence, Negotiation, and Conflict

MGT 551             Empowering Human Potential at Work

MGT 121            Organizations in Perspective (Honors) 

Grants and Awards

Verizon Excellence Award - Corporate Champion 2002; Nominee 2001, 2003

Bell Atlantic Leaders in Excellence Award - Corporate Champion 2000; Corporate Finalist 1999

Verizon Powering the Promise Award – 2001

Verizon Official Colleague Commendation - 2002