Rashmi Malhotra, Ph.D.

Professor of DSS
Specializations: Data Envelopment Analysis, Neural Networks, Fuzzy Logic, Genetic Algorithms, Knowledge-Based Systems and Knowledge Management
Office: 347 Mandeville Hall
Phone: (610) 660-3497
Fax: (610) 660-1229
Email: Rashmi.Malhotra@sju.edu


Curriculum Vitae (CV)

Dr. Rashmi Malhotra is a professor of decision and system sciences at Saint Joseph’s University. Dr. Malhotra specializes in the area of artificial intelligence, object-oriented systems, knowledge management, and business intelligence. She has published over 42 research articles in various journals that include European Journal of Operational Research, Omega—The International Journal of Management Science, Journal of Intelligent Systems, Knowledge-based Systems, and International Journal of Electronic Business and more than 75 proceedings publications.  In addition, she has presented around 88 papers in different academic conferences.  In addition, she is the Editor-in-Chief of the International Journal of Business Intelligence and Systems Engineering (IJBISE) (Inderscience Publishers).  She also serves on the editorial boards of International Journal of Applied Management Science, International Journal of Data Analysis Techniques and Strategies, International Journal of Management Research,  International Journal of Strategic Decision Sciences (IJSDS), Journal of Management Systems, and  Collaborative Filtering Using Data Mining and Analysis.

Education

 

Ph.D., University of Alabama, August 1995
Major: Management Information Systems 
Minor: Computer Science 
 
MS in Computer Science
University of Delhi, July 1990
Concentration: Artificial Intelligence

BS in Physics (Honors) University of Delhi, India, July 1987.

Professional Experience

EXPERIENCE

 

Professor of Decision and Systems Sciences

Fall 2016- Present

Saint Joseph’s University

 

Associate Professor of Management Information Systems

Fall 2003- Summer 2016

Saint Joseph’s University

 

Assistant Professor of Management Information Systems

Fall 1999 – Summer 2003.

Saint Joseph’s University

 

Assistant Professor of Management/Computer Information

Systems Fall 1997 – Spring 1999.

Division of Business and Computer Information Systems

Cabrini College

Philadelphia, PA 19087

 

Instructor of Information Systems

                January 1994-Summer 1997

                School of Business Administration

                Philadelphia College of Textiles and Science

               

Graduate Teaching Assistant, The University of Alabama,

January 1991-December 1993.

 

Research Analyst, Defense Research and Development Organization

(DRDO),   

     INDIA, July 1989-July 1990.

 

INDUSTRY EXPERIENCE

 

1.            Developed an Office Automation System for James River Inc., Virginia.

 

•             This system was a customized employee appraisal writer.  The user can appraise an employee using a set of phrases, classified under various categories in the system’s knowledge base.

               

2.            Developed an Expert System Building Tool for Defense Purposes at the Defense Research and Development Organization, INDIA.

 

•             The expert system shell was developed, using frame-based methodology. The system was used to develop a Gynae expert system for the Gynecology department of Lok Nayak hospital, Delhi.

Courses Taught

 

Introduction to Information Systems

Database Management

Database Management Theory and Practice

Enterprise Data

Publications

1.            “Loan Evaluation Using Variable Benchmark Data Envelopment Analysis,” Co-authored with George Tsetsekos, International Journal of Business Intelligence and Systems Engineering (Forthcoming).

 

2.            “Evaluating the Health of Life and Health Insurance Companies,” Co-authored with D.K. Malhotra and A. Dania, Applications to Management Science, Vol. 18 (Forthcoming).

 

3.            “Evaluating The Impact of Advertising on Sales and Profitability in  Apparel Industry.”  co-authored with D.K. Malhotra and Elizabeth Mariotz.  Applications of Management Science, Vol. 18 (Forthcoming).

 

4.            “Analyzing the Performance of Pharmaceutical firms using Data Envelopment Analysis.”  Co-authored with D.K. Malhotra.  International Journal of Management Research, December 2015, pg 33-47.

 

5.            “Evaluating Loans Using a Combination of Data Envelopment and Neuro-Fuzzy Systems,” Co-authored with D.K. Malhotra.  Journal of Systemics, Cybernetics and Informatics, Volume 12 - Number 7 - Year 2015, pg 67-77.

 

6.            “A Frontier Analysis Approach to Analyze the Operating Efficiency of Cable and

Satellite Companies in the United States.” Co-authored with D.K. Malhotra and Kathleen Campbell.  Applications of Management Science Volume 17, Pg 107-126, 2015.

 

7.            “Benchmarking Managed Health Care Companies.” Co-authored D.K. Malhotra and Susan Lehrman.  Applications of Management Science Volume 17, Pg 203, 2015.

 

 

8.            “Evaluating the Performance of Home Building Companies.” Co-authored with D.K. Malhotra and Kathleen Campbell. International Journal of Strategic Management, Volume          14,1, 145‐158, 2015.                        

9.            “Using Intrinsic Parameters to Evaluate Mutual Funds.”  Co-authored with D.K. Malhotra and George Tsetsekos. Journal of Academy of Business and Economics, Spring 2014,157‐175.

 

10.          SIDE – A Decision Support System Using A Combination Of Swarm Intelligence And Data Envelopment Analysis, International Journal of Strategic Decision Sciences, Volume 5, No. 4, 2014, page 39-58.

 

11.          A DEA-based multidimensional framework for analysing emerging markets, International Journal of Information and Decision Sciences, Volume 5, No.2, 204-224, 2013.

 

12.          Evaluating Economies of Scale in Indian Commercial Banks Using Data Envelopment Analysis, co-authored with D.K. Malhotra, International Journal of Business, Marketing, and Decision Sciences, Volume 6, Number 1, Fall 2013.

 

13.          Benchmarking the Operating Efficiency of US Airlines, Applications of Management Science, Volume 15, 41–60, 2012

 

14.          A DEA Based Multidimensional Framework For Analyzing Indian Commercial Banks, co-authored with Raymond R. Poteau and D. K. Malhotra, Applications of Management Science, Volume 15, 61–84, 2012

 

15.          Using Meta-Modeling as a Knowledge Management Tool – A New Approach to Designing the Enterprise Information Architecture. International Journal of Data Analysis Techniques and Strategies, Vol. 2:4, Pg 307-335, 2010.

 

16.          "Benchmarking Large U.S. Retailers Using A Data Envelopment Analysis Model," co-authored with D.K. Malhotra and Andy Lafond, Applications of Management Science Volume 14, Pg 217-236, 2010.

 

17.          "Analyzing the U.S. Apparel and Accessories Industry Using Data Envelopment Analysis," co-authored with D.K. Malhotra, International Journal of Business, Marketing, and Decision Sciences, Volume 3, Number 1, Winter 2010. 

 

18.          Using Data Envelopment Analysis to Rate Bonds. Co-authored with D.K. Malhotra and Phillip S. Russel. Journal of Business and Economics Studies, Vol. 16:1, Spring 2010, 58-75.

 

19.          Business plus Intelligence plus Technology equals Business Intelligence.  Co-authored with Ira Yermish, Virginia Miori, John Yi, and Ron Klimberg.  International Journal of Business Intelligence Research, Vol 1:1, 48-63, 2010.

 

20.          Using Data Envelopment Analysis to Analyze the Performance of North American Class I Freight Railroads. Co-authored with D.K. Malhotra and Harvey Lermack. Applications to Management Science, Vol. 13, Pg 113-132, 2010.

 

21.          Analyzing Financial Services Industry Using Data Envelopment Analysis. Co-authored with D.K. Malhotra and Andrew Lafond, International Journal of Applied Management Science, Vol. 1:3, 217-46, 2010.

 

22.          Evaluating The Efficiency Of European Union Integration,” co-authored with D.K. Malhotra, Submitted for publication to International Journal of Commerce and Management, Vol. 19:3, Pg 233-51, 2009.

 

23.          Financial Statement Analysis Using Data Envelopment Analysis. Co-authored with D.K. Malhotra, Commercial Lending Review, September, 2008, pg 25-31.

 

24.          Using Data Envelopment Analysis to Analyze European Union Nations, ICFAI Journal of International Business, Vol. 2:4, November 2007, pg 24-39.

 

25.          Meta-modeling Framework: A New Approach to Manage Meta-Modelbase and Modeling Knowledge , Knowledge-Based Systems, Vol 21:1, 2008, 6-37.

 

26.          “The Impact of Internet and E-Commerce on the Evolving Business Models of the Finance Industry in a Knowledge-Intensive Economy,” Co-authored with D.K. Malhotra, International Journal of Electronic Business, Vol.4:1, pg. 56-82. 

 

27.          "Benchmarking European Union Nations Using Data Envelopment Analysis," co-authored with D.K. Malhotra and Elizabeth Mariotz, International Journal of Finance, Vol.17:4, pg 3764-3787.

 

28.          "Using Data Envelopment Analysis to Evaluate Loans." Co-authored with D.K. Malhotra, The RMA Journal, October 2005, Vol. 88, No. 2.

 

29.          “Evaluating Consumer Loans using Neural Networks.”  Co-authored with D.K. Malhotra. Omega.- The International Journal of Management Science, Vol. 31:2, 83-97.

 

30.          “Differentiating between Good Credits and Bad Credits Using Neuro-Fuzzy Systems.” Co-authored with D.K. Malhotra, European Journal of Operational Research, 136, 1, 190-231.

 

31.          “Analyzing Mutual Fund Rankings: An Application of Backpropagation Model.” International Journal of Finance, Vol. 14:2, 2002.

 

32.          “Extensible Business Reporting Language: The Future of E-commerce-driven Accounting.”  Co-authored with F. Garritt., International Journal of Business, Vol 9:1, 2004.

 

33.          “Ellipse—An Object-Oriented and Database-Coupled Expert System Development Environment.” Co-authored with D.K. Malhotra, Journal of Intelligent Systems, Vol. 10:4, 2000, 345-376.

 

34.          “Bar Codes for Financial Information? Introducing XBRL.” Co-authored with F. Garritt, The Risk Management Association Journal, June 2002, 40-45.

 

35.          “Intelligent Simulation Code Generator—A Relational Database Management Approach.”  Co-authored with Joseph M. Mellichamp, Journal of Intelligent Manufacturing, Volume 8, 2, April 1997, 125-136.

 

36.          “Identifying Potential Loan Defaulters in the Credit Union Environment: A Comparative Analysis of Statistical and Neural Network Models.” Co-authored with D.K. Malhotra, Journal of Information Technology Cases and Applications (JITCA), Vol. 2, 2000, 20-48.

 

37.          “PCTS — An Object-Oriented Diagnostic and Trouble Shooting System for Maintenance of Personal Computers.” Journal of Intelligent Systems, Vol. 8, 3-4, 1998, 357-381.

 

38.          "Fuzzy Systems and Neuro-Computing in Credit Approval." Co-authored with D.K. Malhotra, Journal of Lending and Credit Risk Management, Vol. 81, 11, July/August 1999, 24-27.  

 

39.          "Preparing the Human Capital for the New Millennium using Information Technology." Co-authored with D.K. Malhotra, Digital Technology in Teaching International Business, International Business Press, 2003, 67-71.

 

40.          "Preparing the Human Capital for the New Millennium using Information Technology." Co-authored with D.K. Malhotra, Journal of Teaching in International Business, Vol. 14, No. 2/3, 67-78.

 

41.          “Artificial Neural Systems in Commercial Lending.” Co-authored with Robert McLeod and D.K. Malhotra, The Banker’s Magazine, November/December 1994, 40-45. (Cited in the Business Review published by the Federal Reserve Bank of Philadelphia, 1997)

               

42.          "Predicting Credit Risk - A Neural Network Approach." Co-authored with Robert McLeod and D.K. Malhotra, Journal of Retail Banking, Fall 1993, 37-44.  

Grants and Awards

1.            Awarded the University award for Teaching for the academic year 2014-2015.

 

2.            Role Of Disruptive Technologies In The Global Economy, Invited speaker at the 3rd International Conference on Management Practices & Research, New Delhi, India, July, 2013.

 

3.            “Benchmarking Managed Health Care Organizations,” Co-authored with D.K. Malhotra & S. Lehrman. To be presented at the Northeast Decision Sciences Institute’s Annual Meetings in Brooklyn, New York, April, 2013. (recipient of the “Best Application Award”)

 

4.            “A DEA-Based Returns-to-Scale Framework to assess the Efficiency of Indian Commercial Banks,” Co-authored with D.K. Malhotra. Presented at the International Academy of Business and Public Administration Disciplines’ Annual Meetings in Orlando, Florida, January, 2013. (recipient of the “Research Award”)

 

5.            Using Data Envelopment Analysis to Analyze the U.S. Apparel and Accessories Industry.  Co-authored with D.K. Malhotra.  Presented at the International Academy of Business and Public Administration Disciplines’ Annual Meetings in Orlando, Florida, January, 2010. (recipient of the “Research Award”)

 

 

6.            Analyzing the Performance of the Pharmaceutical Firms Using Data Envelopment Analysis. Presented at the Sixth AIMS International Conference of Management, New Delhi, India, December, 2008, Won the third Best Paper Award. (International, Refereed, Volunteered)

 

7.            Awarded the University award for Research for the academic year 2007-2008.

 

 

8.            Won the Finalist – Best Paper Award at the Northeast Decision Sciences Institute’s Annual Meetings in Rhode Island, March 2003.

 

9.            Awarded the University College award for Instructional Excellence for the academic year 2000-2001.

 

10.          Received a grant of $15,000 from the Lindback Foundation for the project entitled "Ellipse--An Object-Oriented Expert Systems Development Tool."

 

11.          Nominated for the Best paper award at the Northeast Decision Sciences meeting 1999.

 

12.          Won Best-Applied Paper Award at the Southeast Decision Sciences meeting at Roanoke, Virginia.

 

13.          Nominated for the best paper award at the Northeast Decision Sciences Institute’s meetings at Annapolis, April 1997.

 

14.          Third Position in the University of Delhi at the Master's Level.

 

15.          Second Position in the College at the baccalaureate Level.