• B.S. Engineering Management, United States Military Academy, West Point; 1994
• M.S. Organizational Studies, Boston College; 2005
• Ph.D. Organization Studies, Boston College; 2006

Saint Joseph's University

Assistant Professor of Management, 2006-present Boston College Instructor of Management, 2002-2006

McMaster-Carr Supply Company Operations Supervisor and Manager, 1997-1999

United States Army (Active duty and Reserves) Military Intelligence Officer, 1994-1999

Udergraduate: Organizational Behavior, Management Skills

MBA: Empowering Human Potential at Work, Work-Based Learning

Executive MBA: Leadership, Empowering Individuals at Work, Empowering Teams at Work

Selected Publications

Steingard, D.S., & Dufresne, R.L. In Press. Intentional Intelligence and the Intentional Intelligence Quotient (IIQ): Construct development and scale validation integrating mindfulness, self-agency, and positive thought flow. Journal of Management, Spirituality, and Religion.

Dufresne, R.L., & Clair, J.A. 2008. Moving beyond media feast and frenzy: Imagining possibilities for hyper-resilience arising from scandalous organizational crisis. Law and Contemporary Problems, 71(4): 201-214

Dufresne, R.L., & Offstein, E.H. 2008. On the virtues of secrecy in organizations. Journal of Management Inquiry, 17: 102-106.

Rudolph, J.W., Simon, R., Rivard, P., Dufresne, R.L., & Raemer, D.B. 2007. Debriefing with good judgment: Combining rigorous feedback with genuine inquiry. Anesthesiology Clinics, 25: 361-376.

Clair, J.A., & Dufresne, R.L. 2007. Changing poison into medicine: How companies can experience positive transformation from a crisis. Organizational Dynamics, 36: 63-77.

Offstein, E., & Dufresne, R.L. 2007. Building strong ethics and promoting positive character development: The influence of HRM at the United States Military Academy at West Point. Human Resource Management, 46: 95-114.

Rudolph, J.W., Simon, R., Dufresne, R.L., & Raemer, D.B. 2006. There's no such thing as "non-judgmental" debriefing: A theory and method for debriefing with good judgment. Simulation in Healthcare, 1: 49-55.

Clair, J.A., Dufresne, R.L., Jackson, N., & Ladge, J. 2006. Being the bearer of bad news: Challenges facing downsizing agents in organizations. Organizational Dynamics, 35: 131-144.

Clair, J.A., & Dufresne, R.L. 2005. Phoenix rising: Organizational crisis and organizational flourishing. In R.A. Giacalone, C.L. Jurkiewicz, & C. Dunn (Eds.), Positive psychology in business ethics and corporate social responsibility, pp. 143-164. Greenwich, CT: Information Age.

Blum, R.H., Raemer, D.B., Carroll, J.S., Dufresne, R.L., & Cooper, J.B. 2005. A method for measuring the effectiveness of simulation based team training for improving communication skills. Anesthesia & Analgesia, 100: 1375-1380.

Nielsen, R.P., & Dufresne, R.L. 2005. Can ethical organizational character be simulated and enabled?: "Upbuilding" dialog as crisis management method. Journal of Business Ethics, 57: 311-326.

Clair, J.A., & Dufresne, R.L. 2004. Playing the grim reaper: How employees experience carrying out a downsizing. Human Relations, 57: 1597-1625.

Dufresne, R.L. 2004. An action learning perspective on effective implementation of academic honor codes. Group and Organization Management, 29: 201-218.

Taylor, S.S., Fisher, D., & Dufresne, R.L. 2002. The aesthetics of management storytelling: A key to organizational learning. Management Learning, 33: 313-330.

The roles of authenticity and hypocrisy in leadership

The process by which individuals, teams, and organizations experience and learn from critical incidents

Organizational factors that enable individual and team ethical decision making