SAMPLE FUNCTIONAL RESUME WITH BACKGROUND SUMMARY

Steven Sourin
5600 City Avenue
Philadelphia, PA 19131
Phone (215) 555-1212
Fax (215) 555-1212
steven.sourin@sju.edu

 

BACKGROUND SUMMARY

Over 13 years of progressive service industry experience, primarily with an international emphasis.

Key accomplishments have been in:

SELECTED ACCOMPLISHMENTS

Market Management/Client Focus
    • Created marketing strategies covering up to three business lines and 600 international clients by researching
      and analyzing market requirements.
    • Led team development of sales proposals with product and pricing expertise to win 50 new clients.
    • Strengthened understanding of client needs and requirements by conducting client calls with international
      account managers.
    • Resolved numerous critical service issues, achieving 100% customer retention and increasing product
      penetration by $18 MM.
    • Trained 200 clients to use a new electronic banking procedure to enhance account security.

Team Building/Relationship Management
    • Fostered stronger relationships with professional and staff level co-workers located in over 25 countries to
      align the product with sales and service channels.
    • Recommended improvements to employee reward and recognition program. Program received a Service
      Team Achievement Award for outstanding contribution to teamwork.
    • Led Board development function for community health center to increase membership and fill vacancies due to attrition.
    • Provided shelter services for up to 30 homeless men and women as a volunteer in an overnight shelter.
    • Maintained group home in a residential treatment program for emotionally handicapped children separated
      from their families. Two children were able to return to their families.

New Products
    • Led successful product roll out in Japan, acquiring 40% market share of target market within two years and
      ahead of plan by 33%.
    • Formulated promotion strategy to increase client base which grew by 8%.
    • Expanded product knowledge available to clients by launching a product newsletter to 200 key internal
      client contacts.

 

Joe Job Seeker, page 2

  

P & L Management
    • Delivered revenue budgets up to $31 MM and achieved annual increases of over 20% while maintaining
      leading market position for the product line.
    • Planned and ran financial audits of up to 800 billable hours, reducing 100% of audit overtime while
      supervising four audit assistants.
    • Analyzed and approved sales expense budgets up to $500M to keep zero expense growth.

PROFESSIONAL EXPERIENCE

COUNTYBANK, Philadelphia, PA 1994-Present
Market Director/Vice President-Financial Institutions 1997-present
Product Manager/Assistant Vice President-New Products 1996-1997
Management Associate 1994-1996

HAWK HILL AUDITORS, Wilmington, DE 1991-1994
Senior Auditor 1993-1994
Staff Auditor 1991-1993

VOLUNTEER EXPERIENCE

Howard Brown Health Center, Philadelphia, PA 1991-Present
Member, Board of Directors 1996-Present
Volunteer Coordinator 1994-1995

Kemmerer Village, Wilmington, DE

1994-Present
Volunteer, Emotionally Challenged Children’s Family Re-Entry Program

EDUCATION

Master of Business Administration 2001
St. Joseph’s University, Philadelphia, PA

Bachelor of Science magna cum laude, Accounting/Liberal Arts 1991
University of Scranton, Scranton, PA