Electronic Mail

A University Email account is established for each student at SJU. All electronic communication from the University (faculty, administrators, staff and students) will be sent exclusively to your University email account so it is very important that you check your email account daily.

You can access your e-mail in three ways:

• via MySJU
• Squirrel Mail
• via a E-mail Client (i.e. Outlook Express, Eudora, etc.)

Selected E-mail Features

• Vacation Message
• Remove Vacation Message
• Forward incoming messages to another e-mail address
• Stop forwarding incoming messages to another e-mail address

Common Questions and Problems

• I am not receiving any new e-mail messages

My SJU
You can access your University e-mail account using MySJU, the University's information portal. Follow the instructions below to retrieve your incoming e-mail.

1. Log onto MySJU (http://my.sju.edu) by entering your username and password.

2. Click on the email icon at the top of screen.

3. The MySJU E-mail Center will be launched and your incoming mail will be displayed.

There is no need to remember another password to access your email account.
If you encounter problems accessing your e-mail, please contact the Student Help Desk. Click Here to view contact information.

Your Personalized E-mail Address

Each student at Saint Joseph's is assigned a Personalized E-mail Address. Your Personalized E-mail Address is simply a more friendly, intuitive way for family, friends, faculty and staff to reach you via email.

Your Personalized Address has been created using your first and last names as stored in the University's Information System. The format of the address is as follows:

firstname.lastname@sju.edu

All punctuation marks are removed from your name and a period separates your first and last names. For example, a Personalized E-mail Address for Jane Smith would be jane.smith@sju.edu.

All incoming e-mail addressed to your Personalized E-mail Address will be delivered to your University account. Moreover, use of the Personalized Address is not limited to members of the University community -- anyone, anywhere can send mail to this address.

SquirrelMail: An Alternate Way to Retrieve your University Mail

SquirrelMail is web-based email software supported by the University and accessible by pointing your browser to https://www.sju.edu/squirrelmail/. When retrieving your e-mail using SquirrelMail, you will be prompted for your computer account username and password.

E-mail Client

The fact that there are many different titles and versions of e-mail clients makes the creation of a single set of step-by-step instructions very difficult. Therefore the following general information is provided to answer the most common questions that are asked when setting up an e-mail client.
NOTE: When using e-mail client software on a computer that is NOT connected to the network, you will only be able to receive e-mails. You will not be able to send e-mails.

Selected E-mail Features

Vacation Message

You can install an automatic reply message using SquirrelMail.
Follow the steps below to configure SquirrelMail to send an automatic reply message.

1. Log onto SquirrelMail.
2. Click the link labeled "Options" at the top of the page.
3. Click the link labeled "Vacation Message".
4. Click on the checkbox labeled "Enable vacation message?".
5. Complete the Vacation Subject and Vacation Message fields.
6. Click the "Save Changes" button at the bottom of the page.

Remove Vacation Message

Follow the steps below to configure SquirrelMail to stop sending an automatic reply message.

1. Log onto SquirrelMail.
2. Click the link labeled "Options" at the top of the page.
3. Click the link labeled "Vacation Message".
4. Uncheck the checkbox labeled "Enable vacation message?".
5. Click the "Save Changes" button at the bottom of the page.

Forward incoming messages to another e-mail address

You can forward incoming messages to another e-mail address using SquirrelMail.
Follow the steps below to configure SquirrelMail to forward your messages.

1. Log onto SquirrelMail.
2. Click the link labeled "Options" at the top of the page.
3. Click the link labeled "Vacation Message".
4. Scroll down the page and click on the checkbox labeled
   "Forward incoming messages to another email address?".
5. Then enter the e-mail addresses you would like your SJU e-mail forwarded to into the memo field labeled "Forwarding E-Mail Addresses (One Address Per Line)".
6. Click the "Save Changes" button.

Stop forwarding incoming messages to another e-mail address

Follow the steps below to configure SquirrelMail to stop forwarding your messages.

1. Log onto SquirrelMail.
2. Click the link labeled "Options" at the top of the page.
3. Click the link labeled "Vacation Message".
4. Uncheck the checkbox labeled
   "Forward incoming messages to another e-mail address?"
   
5. Click the "Save Changes" button

Common Questions and Problems

I am not receiving any new e-mail messages

If your J: drive (home directory on the network) is full, you will not be able to receive new messages in your mailbox. To check if your J: drive is full, please click the following link and enter your username and password. https://www.sju.edu/cgi-local/viewquota