Telecommunications

The Telecommunications Group provides voice services to students, faculty, and staff of Saint Joseph's. This includes dialtone and voicemail services to all buildings on campus including Wynnewood Hall, individual and departmental telephone billing services, and repair services.

Please visit the homepage of Telecommunications for detailed information on Student Phone Services. There you will find plenty of information including:

• Features available for your phone
• Instructions on how to set up up your voice mailbox
• and Charts of local calling areas and local calling rates.

http://www.sju.edu/infotech/telecomm/

Common Questions and Problems

Please contact Saint Joseph's University Information Technology Help Desk at extension 2920 or e-mail helpdesk@sju.edu if you have questions or problems regarding the following items:

• Dialtone
• Phone Jacks
• Voicemail
  • Obtaining your voice mailbox number and password
  • Forgot your voice mailbox password
  • Moving to a new room and need to move your mailbox
• Wiring
• Other non-billing related telecommunications services

Please contact STC Services' customer service at extension 3040 (1-800-355-1081 from off-campus) if you have questions or problems regarding the following items:

• Billing
• Pin number for off-campus and long distance calls
  • NEW for Fall 2003: Your Pin and Voice Mailbox can also be accessed via the Web by logging into MySJU at my.sju.edu and selecting 'School Services' then selecting 'Administrative Services', then selecting 'Personal Information', and finally selecting 'Telephone PIN and Voice Mail Information'.