Search IT for:
telephones
email
hardware-software
computer facilities
banner
network_access
classroom_support
instructional_tech
training
web_services
security-privacy
policies
technology_news
project_requests
technology_store
IT@aGlance
about

IT Support Portal

The IT Support Portal gives you easy, personalized access to technology information 24 hours a day, 7 days a week. Inside the portal, you can search the library of technology articles in the Knowledgebase for quick answers to your technology questions, use the step-by-step Troubleshooter to help you solve common technology problems, get the lastest software available for campus use in the Downloads section, and Report a Problem to the Help Desk for issues that you just can't figure out.

Most importantly, the portal gives you access to your technology requests. You can keep up with progress on issues you've submitted to the Help Desk, provide additional information needed to help the IT staff resolve your issue, and review all of the requests you've placed with IT.

Support Portal Login
Username:
 
Password:
 
     
  
Login using your standard SJU account information. This is the same information you use for MySJU, e-mail, Windows login, and other technology resources on campus.
 

TECHNOLOGY NEWS

EDUCAUSE | Library Items

A Break From Purgatory, Barely

Margaret Spellings gives partial relief to accreditor of liberal arts programs, allowing it to approve new colleges but extending its recognition for 3 (not 5) years, citing lingering concerns.

At Libraries, Taking the (Really) Long View

Storing digital data is becoming more essential to the work of librarians, who are trying to think in terms of the next 100 years — a virtual eternity in computer time.

Outdoor Sirens, Low-Tech but Highly Effective, Bolster Colleges' Emergency Responses

Colleges and universities around the country, ever more mindful of campus safety, are installing outdoor sirens. The systems can blast spoken messages or tone alerts of danger—and one of the preset messages on many of the public-address systems warns: "There is a shooter on campus. Seek shelter immediately."

Textbook Piracy Grows Online, Prompting a Counterattack From Publishers

College students are increasingly downloading illegal copies of textbooks online, employing the same file-trading technologies used to download music and movies. Feeling threatened, book publishers are stepping up efforts to stop the online piracy.

More Technology News >

Tech Status
There are no known problems
 
Report a Problem
More Status Info
Virus Alerts
Levels:
Category 1 - Very Low Category 2 - Low Category 3 - Moderate Category 4 - Severe Category 5 - Very Severe
MySJU
(610) 660-2920
helpdesk@sju.edu

SJU Home

Copyright ©2006 Saint Joseph's University
5600 City Avenue, Philadelphia, PA 19131 · (610)660-1000
Search · Index · Directory · Help · Contacts