FAQs About Interlibrary Loan (ILL)

Saint Joseph's University uses two separate resource-sharing systems for Interlibrary Loan services:

  • ILLiad™ for Articles and Books
  • E-ZBorrow for Books only


Does ILL cost anything?

How long will I have to wait for materials?
How will I know when my article or book request is available?

What materials can be requested through ILL?
What shouldn't I ILL?
How long will I be able to check out the materials I have received through ILL?
Do you have to be a current SJU student, faculty, or staff member to use ILL?

How do I request a Book?
How do I request an Article?

Can I renew materials I’ve received through ILL?
Where do I return materials I’ve received through ILL?
Is there a limit on the number of items that I can request?
Can I see a History of all the request I have made in ILLiad?
Are there any Copyright issues involved in using ILL?

Other questions?

 


Does ILL cost anything?

No, Interlibrary Loan is a free service that we offer to current SJU students, faculty and staff.


Do you have to be a current SJU student, faculty, or staff member to use ILL?

Yes, you have to be a member of the SJU faculty, staff, or a current student to use Interlibrary Loan.  If you are an SJU alum, please see our Alumni Services page to learn about the Library services available to you.


How long will I have to wait for materials?

  • Average Turnaround Time:

    Articles: 2-5 business days
    Books: Since books are transported by mail, allow at least a week, although some books may come in more quickly.
  • The ILL Desk is staffed Monday - Friday. Requests submitted on the weekend will be processed on Monday.


How will I know when my article or book request is available?

You will receive an e-mail from our ILL systems, ILLiad or E-ZBorrow, notifying you that either:

  • your requested article is available in pdf format and waiting for you to retrieve it at the ILLiad site
  • your book or other material has been delivered to the Library and can be picked up at the Service Desk.

What materials can be requested through ILL?

You can order any materials that the SJU Libraries do not own or to which the Libraries cannot provide access.  We do not interlibrary loan materials electronically that we own in print or microform.

What materials should not be requested through ILL?

Any textbooks that you need for a current semester’s required reading will not be interlibrary loaned.  We also cannot order materials we already own, unless they are currently checked out to another patron.

 


How long will I be able to keep the materials I have received through ILL?

  • Articles are delivered to you electronically. Once you download the articles they are yours to keep.
  • The lending period of interlibrary loan books depends on the lending library, but is usually 4 weeks.


How do I request a Book?

ILLiad:
Log onto the ILLiad system using your SJU Username/Password (the same one that you use for MySJU). Note that first-time users will be asked to register with some basic contact information. Once you are in the ILLiad system, use the navigation on the left and click on the link for "Request a Book".

E-ZBorrow:
Log onto the E-ZBorrow system using your SJU Username/Password (the same one that you use for MySJU)
( more about E-ZBorrow)

Turn-around times for the ILLiad and E-ZBorrow systems are comparable.


How do I request an Article?

 


Can I renew books I’ve received through ILL?

Renewal policies depend on the lending library.  To renew books that are ordered via:

  • E-ZBorrow: Contact a staff person at the Service Desk: 610-660-1900.
  • ILLiad:
    • Log onto ILLiad
    • Then select "View Checked Out Items." 
    • Locate the title of the book that you want to renew and select its transaction number.
    • If renewal requests are allowed, “Request Renewal” will display (in Red) at the top of the request record in your ILLiad account.
    • Renewal requests may be submitted no more than 7 days prior to the due date. 
    • Renewal and new due date will be confirmed by e-mail.


Where do I return materials I’ve received through ILL?

  • Articles are delivered electronically and remain posted in ILLiad for 30 days. Once you have downloaded them they are yours to keep.
  • Books and other materials should be returned to the Service Desk at the Franics A. Drexel Library.


Is there a limit on the number of items that I can request?

There are no limits to the number of requests a patron may submit.


Can I see a History of all the request I have made in ILLiad?

A complete history of all requests remains in your account.


Are there any Copyright issues involved in using ILL?

In some instances, copyright regulations may impact your request.  You will be notified by email if this happens.  You should also read the copyright statement below about your rights and responsibilities concerning your ILL request.

NOTICE

Warning Concerning Copyright Restrictions

     The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted materials.

     Under certain conditions specified by law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be 'used for any purpose other than private study, scholarship, or research.' If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of 'fair use,' that user may be liable for copyright infringement.

     This institution reserves the right to refuse to accept a copying order, if in its judgment, fulfillment of the order would involve violation of copyright law.



For other questions, contact the ILL staff directly.

Mary Martinson
Interlibrary Loan Coordinator
Francis A. Drexel Library
Saint Joseph's University
(610) 660-1907
martinso@sju.edu

Daniel Holden
Interlibrary Loan/Processing Technician
Francis A. Drexel Library
Saint Joseph's University
(610) 660-1984
dholden@sju.edu


Last revision / review: October 4, 2012

Mary Martinson
Interlibrary Loan Coordinator
Francis A. Drexel Library
Saint Joseph's University
(610) 660-1907
martinso@sju.edu