Administrative Services

Student Accounts Receivable Management


Welcome to Student Accounts Receivable Management

The Student Accounts Receivable Management (SARM) specialists are available to meet with students and families to discuss options related to past-due student tuition account payments. Our specialists focus on providing a friendly experience while resolving questions or concerns.  

SARM Mission Statement

SARM believes in a positive win-win approach to receivable management and collection issues.  We will provide the highest level of service possible to all of the students, parents and/or guardians.  In return, SARM expects the students, parents and/or guardians to retire their tuition obligation in the timeline established by the University.  Whenever overdue balances exist, we expect the students, parents and/or guardians to inform  us as to the reason(s) why, and we shall resolve all outstanding issues in a professional, positive manner as quickly as possible.  We value our students and will deliver on our service commitments to them, and, in turn we expect our students to honor their payment commitments to the University.

Important Dates to Know:

  • August 11, 2014 - The Fall 2014 Semester tuition due date.  Late fees will be assessed to delinquent accounts.
  • January 6, 2015 - The Spring 2015 Semester tuition due date.  Late fees will be assessed to delinquent accounts.
  • Academic Calendar

NOTE:  If a student registers for a class after that semester’s tuition due date, the tuition balance is due in full at the time of registration.   If, after the regular semester tuition due date, a student is registering for a class that is in a semester module, tuition is due in full at time of registration. 

Student Accounts Receivable Management Contact Information:

5600 City Avenue, 215 Merion Place, Philadelphia, PA 19131
Phone: 610-660-2400

Fax: 610-660-2404

Email Address: (please allow 1-2 business days for a response)

Office Hours: Monday through Friday from 9am-5pm.