Student Life

Adult Student Life Office

Information Technology Help

Welcome to the IT Help page!  Below are brief descriptions of different programs you could utilize to communicate information with classmates, professors, family, or friends.

IT Tutorial

Free Microsoft Office Training hosted by IT Department.  Learn more.

Student Blackboard Tutorial
All of the instructions are based on how the Bb course looks before the instructor customizes the look of the course.
Discussion Board
If an instructor requires a blog posting during the semester, the Discussion Board is where you would access this feature.  You can submit a response to a topic, reply to another student's posting, or start your own discussion about a topic.
Click on the "Discussion Board" button on the left.
Click on the forum topic.
Click on the thread/question, after reading the question click the "reply".
Type or copy and paste your reply in the text window and then click "submit".

Assignment Tool
If your professors post an assignment, this is where you would find the link to the document.  Your instructor may also require that you submit your completed assignment electronically through this feature.
Click on the "Assignments" button on the left.
Click on the View/Complete Assignment: link at the bottom of the assignment posting.
In the comments box provide the name of the assignment and the due date
Click on the "Browse" button and search for your document on your computer.
Double click on the document; the link should appear in the widow next to the browse button.
Click the "submit" button at the lower right of the screen to submit your assignment to your professor.

Check Grades
You can view your class grades and performance with this option.
Click on the "Course Tools" button.
Click on "My Grades"

Wimba/Live Chat
You will need to have a head set with a microphone in order to use the live chat feature in your blackboard course. Radio Shack has headsets for around $15-$20.

In your course click on the "Communications" button and select "Live Classroom".
Click on the classroom that the professor has created.
Click on the tab "Enter Room".

You will be required to click on the "Run Wizard" button and follow the instructions for downloading any needed software. If you have completed the wizard previously you can access the online class room by clicking on the link that says "click here".
Here are a few features you will be able to use once in the live chat.
Click the phone icon to access a phone number and pin. You will be able to join the live chat by phone using the provided numbers.

Click the "Talk" button to speak.

Skype
Skype is a free, downloadable software program that allows anyone to make phone calls and engage in webcam chats with other Skype users around the world at no cost.  It is a great way to keep in touch with classmates, friends, and family.

Wiki
Wiki is a website created by the user that can be edited and updated at any time by people visiting the site through the web browser.

Wimba
Wimba is the voice recording component of Blackboard.  Users can record their voices on audio blogs, announcements, and other features.

SPSS Information for the College of Arts and Sciences
What is SPSS?
SPSS is a powerful statistics package.

Is any version of SPSS compatible with my Intel-based Mac (MacBook or MacBook Pro)?
Yes, SPSS 16.0 is currently supported on Intel-based Macs.

Where can I purchase SPSS 16.0 for Mac?
"SPSS Graduate Pack 16.0 for Mac" can be purchased from the SJU Bookstore. It can also be purchased online from www.academicsuperstore.com.

Is SPSS 11.0 or SPSS 13.0 compatible with my Intel-based Mac (MacBook or MacBook Pro)?
No, both SPSS 11.0 and SPSS 13.0 are not supported on Intel-based Macs.
Despite the fact that "SPSS 11.0.4 for Mac OS X" installs and works successfully (with no computational errors) on some of the new Intel-based Macs, the program does not install on some and crashes on others. Therefore, it is recommended that you do not install "SPSS 11.0.4 for Mac OS X" on your Intel-based Mac.
"SPSS Graduate Pack 13.0 for Mac OS X" that is available from the bookstore, and thus to the students, does not even install on the Intel-based Macs (there is a prohibitory sign on the installer file).

Why doesn't my SPSS 11.0 work on my PowerPC-based Mac (iBook or PowerBook)?
To operate without error on OS X v10.2.8 through v10.4 on PowerPC-based Macs, you must download and install the SPSS 11.0.4 for Mac OS X (Tiger) Patch.
Where can I download the SPSS 11.0.4 for Mac OS X (Tiger) Patch from?
You can download the patch from either the SPSS Technical Support site or from PsyNet.Stu.
   1. Connect to PsyNet.STU
   2. Double-click \Faculty\Applications\SPSS 11.0.4 for Mac OS X Tiger\SPSS 11.0.4 Installer
   3. If you have already installed the version you purchased from the bookstore, you should not need to reenter your serial number and/or License Code

Special note about copies of SPSS 16 owned by the University
SPSS 16 for Mac seems to have more functionality than SPSS 16 for PC
For example, if you click Analyze --> General Linear Model on the SPSS 16 for Mac menu bar, you will see choices such as Multivariate, Repeated Measures, and Variance Components that you wouldn't see in SPSS 16 for PC.

For more information, consult the website http://www.sju.edu/academics/cas/resources/castech/posthall.html#spss.

SPSS Information For the Haub School of Business (http://www.spss.com/)
SPSS is a modular, tightly integrated product for the analytical process-planning, data collecting, data access, data management and preparation, analysis, reporting and deployment. With SPSS, users can generate decision-making information quickly using powerful statistics, and understand and effectively present their results with high-quality tabular and graphical output.

To access (available in MV 295):

  • Login with SJU account
  • Open the SPSS desktop icon

For more information, consult the website http://www.sju.edu/academics/hsb/finance/wstr/software.html.

APA Style - American Psychological Association Style

Students who are unsure of how to properly cite papers using APA format or need further clarification should consult the website http://www.apastyle.org/apa-style-help.aspx. There you will find answers to frequently asked questions, a basic tutorial, information on the APA manual, a blog, and other helpful items.  You can also use the website http://owl.english.purdue.edu/owl/resource/560/01/ for further clarification.

EMAIL FORWARDING INSTRUCTIONS

Most if not all of your professors at Saint Joseph's University will send emails and class announcements to your campus email address. Important program and extracurricular information will also be communicated in this manner. Many students, however, prefer to keep as few email addresses as possible and prefer that messages be sent to a personal email address. Below please find the directions for automatic forwarding of SJU email to a personal account. We do recommend you do this as soon as possible so as not to miss any important announcements:

  • 1. Point your browser to https://www.sju.edu/squirrelmail
  • 2. Log in using your mySJU username and password. Please remember that your password is case sensitive.
  • 3. From the menu choices across the top of your screen, choose the "Options" link.
  • 4. Click on the "Vacation Message" link.
  • 5. Just above the "Caution" message, check the box that states "Forward incoming messages to another email address?"
  • 6. Below the "Caution" message, type your personal email address into the box. If you are forwarding your SJU emails to more than one address, please put only one address per line.
  • 7. Click the "Save Changes" button.

If you feel that this did not work or you do not seem to be getting all of your SJU emails forwarded, please contact the Student HelpDesk at helpdesk@sju.edu or 610-660-3070.

 J Drive

All faculty, staff and students have what is called a "J Drive". This is space allotted to you on our network for you to store important files or documents. Anytime you login to a computer here on campus, your personal J Drive will automatically be mapped for you to access. Each student has a limit or quota of 40MG.

To access your J Drive from a remote location, follow these steps:

  • Launch your web browser (Internet Explorer, Firefox, Safari, etc.)
  • In the Address field type ftp://JDOE@polaris.sju.edu/
  • Enter your SJU Username and password when prompted
  • In order to save items to it you will need to drag and drop the documents.