Student Life


Appointments and Eligibility for Services

Due to increasing utilization of CAPS and a desire to meet the needs of a greater number of students, CAPS must now place a limit on the number of counseling sessions a student can have over his/her college career. Full-time undergraduate and graduate students are eligible for up to 40 individual counseling sessions in their lifetime as a Hawk.  Please note that sessions prior to the 2014-2015 academic year will NOT count toward this session limit nor will group sessions, psychiatric appointments, consultations about another student nor walk-in crisis appointments.

Part-time students are eligible for up to 3 sessions per academic year with a counselor for short-term problem resolution and/or referral.  

Employees of Saint Joseph's University are welcome to consult with CAPS staff for referral services.

Appointments are usually necessary and can be scheduled by phone (610-660-1090) or in person (A504 Merion Gardens). If your concern is urgent and you wish to be seen immediately, please inform the administrative assistant when you call so that arrangements can be made to accommodate your needs.

Students with urgent concerns may see one of the professional staff in the Walk-in Center,  54 LaFarge Hall daily from 11:00 AM to 12:30 PM.  Appointments are not needed for the Walk-in Center.

In the event of an EMERGENCY after normal working hours, you may call PUBLIC SAFETY AND SECURITY at 610-660-1111 if you are on campus or 911 if you are off-campus.

First-time appointments to CAPS will consist of a brief session with a CAPS psychologist for the purpose of assessing the nature of your concerns and discussing a plan for counseling.  If CAPS can best serve your needs, you will be scheduled for a full session with a CAPS psychologist.  For the small minority of students whose needs are best served by seeing a mental health professional in the community, CAPS will assist in making the referral.  

Full counseling appointments typically last 45 minutes.  Due to scheduling demands, latecomers will not be able to be seen for the full 45 minutes.  Those students running more than 15 minutes late are advised to call first to make sure that the appointment has not been given to another student.   Depending on your and your psychologist's availability,  re-scheduling your appointment may be the best option.

For CANCELLATIONS, please notify CAPS as soon as possible, preferably 24 hours in advance. After normal working hours, you may leave your message on voicemail (610-660-1090).  Otherwise late cancellations and appointment no-shows will count toward the 40 session limit.