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Contact Us
Technical Support
Phone: 610-660-3070 Location: Science Center Room 129 Email: stc@sju.edu
Program Information and Questions Phone: 610-660-1678
Email: LaptopHelp@sju.edu |
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Frequently Asked Questions
- Do I have to purchase a laptop?
Saint Joseph's University only requires students majoring in Psychology and students enrolled in the Haub School of Business to purchase a laptop.
Students who are not majoring in Psychology or Business DO NOT have to purchase a laptop, but are open to take advantage of the aggressive pricing offered by our vendors. Please see the General Laptop Purchasing Page for more information.
- Why should I purchase a laptop through Saint Joseph's University?
Purchasing a laptop through Saint Joseph's University ensures that your laptop will be compatible with our extensive network. Every model that SJU suggests has been tested to work seamlessly with our student portal (MySJU), wireless network, and course specific programs.
In addition, students who purchase their laptop through the SJU Laptop Program receive superior support (see below).
- What type of support do I get from SJU?
Saint Joseph's University has a fully operational Student Technology Center (STC) where students can
bring their laptops for assistance. Support differs depending on whether the student purchased
their laptop though the HSB Laptop Program.
| Support |
HSB Laptop |
Non HSB Laptop |
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Walk in support
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Yes
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Yes
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Phone & Email support
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Yes
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Yes
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Software Diagnostics
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Yes
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Yes
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Hardware Diagnostics
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Yes
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No
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Fix hardware problems
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Yes
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No
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Student receives loaner laptop until repairs are complete
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Yes
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No
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- What comes with the recommended systems?
Lenovo Bundles
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Lenovo bundles come with an SJU student image, including Windows XP.
The standard package includes:
- Microsoft® Vista Business License *
- Adobe Elements
- ThinkPad Backpack
- Retractable Ethernet Cable
- Defcon Security Lock
- 1 GB Memory Key
- ThinkPad Sleeve
- Kaleidoscope Mouse
- 4-year system warranty
- 4-year ThinkPad Protection
- Upgraded battery
- DISCRETE graphics
- SJU image
Optional Purchase:
- CompuTrace LoJack theft protection (see Lenovo web site for more information)
*Students who purchase a laptop through the Saint Joseph's University Laptop Program will receive a FREE upgrade to Microsoft Windows Vista when support becomes available on campus. |
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