Educational innovation is the driving force behind Saint Joseph's University's mandatory business laptop program. This program empowers students to be navigators of their knowledge: collaborating, researching and communicating anytime, anywhere. The use of mobile computing, both inside and outside the classroom, prepares them for living and learning in today's world.
The Haub School of Business mandates that all full-time, undergraduate students own a laptop.
Please be advised that effective April 1st, 2020, the laptop purchasing program through Saint Joseph's University has been discontinued.
For questions regarding laptop specifications and technical support, please visit the Office of Information Technology's KnowledgeBase.
All Haub School of Business (HSB) students are required to have the Windows Operating System. If you are a Mac user, your Mac can be upgraded by installing Windows Operating System. Instructions for doing so can be found here.
Virus and Spyware Protection Software: Microsoft Security Essentials is free and students can receive support installing the software by visiting the Technology Service Center in Science Center Room 129
|Operating System||Windows 10
*Do not purchase Windows RT 8.1, Windows 10 Mobile or Windows 10s*
|Memory||RECOMMENDED 8 GB RAM|
|Hard Drive||RECOMMENDED 256 GB or larger|
|Warranty||RECOMMENDED 4 year parts and labor to cover hardware issues during your time at SJU|
For support in installing Windows on a Mac, please contact the Technology Service Center.
HSB Graduate students are also recommended to have a headset with microphone for online Zoom sessions.
Students who have purchased MS Office in the past:
**Keep your product key in a safe place while you are a student at SJU. The Technology Support Center cannot re-install without a valid key. **
Please be advised that effective April 1st, 2020, the laptop purchasing program through Saint Joseph's University has been discontinued. All purchase made and warranties will be honored and fully supported by the Technology Service Center.
These FAQs are directed to the remaining students in the program.
If off-campus (Winter or Summer Break, Study Abroad, etc), can students send their laptops to the Technology Service Center for repair?
Yes, however the student is responsible for all shipping costs.
The better solution is to call Lenovo directly for support. The Lenovo warranty is honored internationally. Each country has its own repair center. By calling the appropriate International number, students will receive instructions on having their computer repaired.
If I am a Business Major, do I have to purchase one of the Recommended Laptops through the university?
No, you may purchase your own laptop from any vendor as long as it meets our minimum required specifications. The Technology Service Center will provide support for any laptop you bring to campus.
My wireless is not set up correctly, is there a guide on how to set it up?
Yes, please login to the IT Support Portal using your SJU credentials for assistance by following this link: Wireless Access.
Why does my Wireless lose connectivity at times?
Wired connectivity is preferred in all cases and ensures the strongest and fastest connection possible without interruption.
I lost my Ethernet Cable. Can I get a spare?
The Drexel Library and Technology Service Center offer spare loaner Ethernet cables for students. In addition, the bookstore has cables for purchase.
Who do I call if I have a technical issue with my computer?
Call the Technology Service Center (TSC) at 610-660-2920.
Can I get a Loaner if my computer is set out for repair?
If you are a full-time, undergraduate student with an SJU Laptop Computer Program laptop, and your computer is sent out for repair, then yes, the TSC will provide you a loaner to keep until your computer is returned fully repaired and ready for use.
If you are not participating in the SJU laptop program but you have dropped your laptop off for service through the Repair IT program, you will also be provided with a loaner if it needs to be sent out for repair and you have agreed to have the TSC repair your system.
What version of Microsoft Office do I need? And do you have any discounts for purchasing it?
Microsoft Office 365 is available free to SJU students. Installation instructions can be found in our knowledge base.
What if my computer has Accidental Damage, is it still covered through the Warranty?
If it is an HSB laptop purchased through the program, and you purchased the optional warranty, then yes, it is covered for the length of the warranty.
If you are bringing a laptop without a warranty, you may want to consider looking into independent insurance providers that specifically cover student purchases, These companies also offer dorm content insurance. SJU does not endorse these companies. The sites are offered for your reference only.
What Anti-Virus protection is recommended?
Windows Defender for Windows 8.1, Windows RT 8.1, and Windows 10 provides built-in protection against malware. Windows Defender is already included and ready to go.
Students may visit the Technology Service Center (Science Center 129) or www.sju.edu/it for virus protection support.
Are students allowed to have a wireless printer connected to the wifi in the dorms?
No, the wireless feature on printers cannot be used in on-campus housing. Printers must be hard-wired to computers in the dorms.
The Technology Service Center (TSC) can provide support and answer your questions at 610-660-2920.