About Facilities Management
The Office of Facilities Management is responsible for managing and maintaining 149 acres and 100 buildings totaling over 3,300,000 square feet at the Hawk Hill and the University City Campuses.
The Facilities Management Staff are trained in every principle trade required for maintenance and operation of the University and for the management of construction projects. Facilities Management is responsible for the proper execution of all maintenance, housekeeping, and construction work at the University. No person or department may direct or contract work at the University without authorization and coordination by Facilities Management.
Maintenance and Renovations Requests
Emergency Maintenance Requests
(overflowing toilet, leak, power outage, etc.)
Monday – Friday (7:00am to 4:30pm): 610-660-3000
After hours, Holidays, and weekends: 610-660-1111
Routine Maintenance Requests
Maintenance requests may be submitted at any time via the Asset Essentials Work Order System.
Renovations and Special Requests
Request for renovations and other non-routine maintenance should be submitted using the Project Request Form. Facilities Management will not perform renovations or special requests unless the Project Authorization Form is completed and the Department Vice President or Dean has signed the request. Facilities Management will develop budget estimates and schedules for the requestor to consider before initiating any construction. The costs for renovations and special requests shall be the responsibility of the requestor and no work shall commence until funds are transferred to Facilities Management for construction.
Some common renovation and special requests include: painting, carpet replacement, space planning upgrades to finishes, office renovations, and lighting upgrades.
Move/Special Event Requests
The Office of Facilities Management will support moving furniture and special events. Submit a Asset Essentials work request for those services.
Prior to submitting the work request, all office moves must be approved by their representative member of the University Leadership Council and the Associate VP of Administrative Services.
Special Events should be approved by Conference and Auxiliary Operations prior to submitting a work request.
Lock and key changes are provided by Facilities Management for all University buildings. Only Facilities Management employees are authorized to change locks or to make copies of keys to University buildings.
Key requests and lock changes must be submitted via Asset Essentials. The below Key/Lock Request Form must be attached to the Asset Essentials work request. A Department Head or a Vice President must sign the form prior to submitting the form to Facilities Management. Departments/Students will be charged for lost keys, lock changes, and extra locks.
Refuse and Recycling Collection Requests
Refuse and Recycling are picked up throughout the University on a regular schedule by groundskeepers (for outdoor locations) and by housekeeping (for locations indoors). Requests for special pickups may be submitted at any time via the Asset Essentials Work Order System.
Hawk Hill Campus:
6051 Overbrook Ave
Philadelphia, PA 19131
University City Campus:
4140 Woodland Ave
Philadelphia, PA 19104
5600 City Ave
Philadelphia, PA 19131