Mail Services

• Postage Meter (U.S. Postal Service rates apply per piece)
  • Prices are adjusted according to Envelope Size and Weight

• Basic mailing essentials
• Assorted Envelopes, Standard Plain Boxes, and Packaging material available for purchase.
• International Shipping with U.S. Postal Service standard rates.

• Processing mail for staff and faculty
• Processing outgoing mail for staff, faculty, and students
• We offer:
  • Metering
  • Priority
  • Certified

The Mail Center offers UPS shipping at a discounted rate.  We are able to offer substantially lower UPS shipping rates due to the University’s Non Profit status.  These rates can be as much as 50% cheaper than UPS stores.  We carry all shipping materials needed; boxes, packaging tape, brown paper, and bubble wrap.  Our UPS services extend from Ground Service to Next Day Air.

WE DO NOT OFFER UPS INTERNATIONALS SHIPMENT SERVICES.

• Outgoing Only
• 2nd Day, Next Day, Ground, No International Service
• UPS does not accept anything addressed to a P.O. Box

•  Driveway entrance besides Barbelin Hall off City Avenue (6:00pm UPS pickup)

*Please always make sure to include the student's unit number on all letters and packages, never the room number.*

Ashwood Hall - 6050 Overbrook Avenue, Philadelphia, PA 19131

Hogan Hall - 81 Lapsley Lane, Merion Station, PA, 19066

LaFarge Residence Center - 2425 Cardinal Avenue, Philadelphia, PA, 19131

Lannon Hall - 5320 City Avenue, Philadelphia, PA, 19131

McShain Residence Center - 333 West City Avenue, Merion Station, PA, 19066

Merion Gardens - 701 City Avenue, Merion Station, PA, 19066

Moore Hall - 6051 Overbrook Avenue, Philadelphia, PA, 19131

Pennbrook (packages only) - Penbrook unit#, 5600 City Avenue, Philadelphia, PA, 19131

Pennbrook (mail/envelopes only) - 2130 North 63rd Street, Philadelphia, PA, 19151

Quirk Hall - 2449 Cardinal Avenue, Philadelphia, PA, 19131

Rashford Hall - 5200 City Avenue, Philadelphia, PA, 19131

Saint Albert's Hall - 40 Lapsley Lane, Merion Station, PA, 19066

Sourin Residence Center - 2449 Cardinal Avenue, Philadelphia, PA, 19131

Sullivan Hall - 240 North Latches Lane . Merion Station, PA, 19066

Townhouse 100/200/300 - 6051 Overbrook Avenue, Philadelphia, PA 19131

Villiger Hall - 2525 Cardinal Avenue, Philadelphia, PA, 19131

Xavier Hall - 30 Lapsley Lane, Merion Station, PA, 19066

The Mailroom accepts all Carrier's packages between 8:30 am and 4:30 pm, Monday-Friday.

• UPS is the University preferred vendor and offers substantial discounts to the University.
• Packages must be dropped off at the Package Center or the Mail Center by 3:30 pm M-F.
  • UPS will pick up any outgoing packages at 4:00 pm M-F.
• UPS box is at the end of the Barbelin Driveway for your drop off convenience any other time.
  • If dropped by 6:00 pm – UPS will pick up that evening.

Pickup packages at the Package Center Window in the Mailroom at Lafarge rear lower level during Window Hours.

Student packages will be barcoded on arrival and an email notification will be sent to student stating the package is available for pickup.  A student must show their SJU ID in order to pick up their packages.

• Students may assign a proxy to pick up a package. Send an email with both the student’s name and the person picking up for them to mailservices@sju.edu. A proxy must have a valid I.D. and sign for the item.
• Perishable shipments such as flowers or fruit will be refrigerated. If a perishable item is shipped, please pick up as soon as possible.
• Perishable items left unclaimed after 7 days will be discarded due to health and safety.

A student may request an item to be forwarded if the student is no longer on campus, the item is non-perishable, and the item is within the 30 day holding window.

• Students must provide the shipping label from the vendor and the e-mail label to mailservices@sju.edu
  • Return Address: SJU Mail Services, 5600 City Ave, Philadelphia, PA 19131
  • To: Location where the student wants the package to arrive
• Contact Mail Services if any information is required regarding size or weight of item

University packages will be barcoded on arrival and, if the package is of University related business, the package will be delivered to your office in the afternoon.

• You may pick up your package in person if you wish during window hours. It is recommended that you be certain that your package has arrived on campus before you pick up.

If you believe that there was an error in classifying your package as personal, please email The Package Center at mailservices@sju.edu.

Packages that are unclaimed for more than 30 days will be returned to sender or discarded.

• The Package Center & Mail Center operate throughout the entire year, including all seasonal breaks.
• Closed on Major Holidays.
• Closed on Weekends (with the exception of Fall Move-In Weekend).

• An email notification will be sent the day your package arrives to campus. Emails are generated through QTrack Online Tracking. PLEASE DO NOT REPLY. If you have any questions or concerns, email MailServices@sju.edu
• Package Notifications
  • Students are sent e-mail alerts to the e-mail address on file with the University to inform them a package has arrived and is ready for pick up. Six attempts are made to contact the student to pick up their package.
    • 1st Alert notification occurs when the package is received and routed.
    • 2nd Alert - The item is not picked up after 24 hours.
    • 3rd Alert - The item is not picked up after 48 hours.
    • 4th Alert - The item is not picked dup after 7 days, "attempted deliver" - alert and list sent to Residence Life.
    • 5th Alert - The item is not picked up 7 days after 4th alert.
    • 6th Alert - The item is not picked up after 21 days.
    • The package is returned to sender or discarded
• Waiting on a package but did not receive an email notification from the Mail & Package Center? Email MailServices@sju.edu with your Full Name, Carrier, and tracking number, and we will help you track down your package.

​​​​​​​​You can still get shipments to the Package Center. When ordering or having a personal item shipped, please use the following shipping information: (Your Full Name, SJU ID number, 5600 City Avenue, Philadelphia, PA, 19131).

• Having your friend's / roommate's ID is NOT accepted.
• However, you can email MailServices@sju.edu with your name and the Full Name of the person you authorize to pick-up on your behalf. Authorized person MUST have their own hawk card (or valid ID). We will not release your package without the email approval.

• We hold packages for a maximum of 15 days of date it was processed. Excluding those during Breaks & Holidays.
• After 30 days, the package will be returned to sender or discarded.
• NOTE: If you no longer want or need a package, please email MailServices@sju.edu. Provide the package tracking number or sender name & address to authorize refusal.

• Perishable Items will be refrigerated.
• Perishable items left unclaimed after 7 days will be discarded due to health and safety.