Starfish

Starfish is a collaborative effort between the Success Center staff, advising center staff, Student Life professionals and instructors at Saint Joseph's University to promote student success.

This platform provides instructors a better way to connect with students about their class performance and allows support staff to better assist students who may be facing academic challenges. Starfish also lets students schedule appointments with faculty and support professionals, access their student success network and easily find contact information for campus offices.

Starfish Log In

If you have any questions about Starfish or need assistance, please contact us or submit a support ticket.

Resources

Select your role at Saint Joseph's from the drop down options below to find resources specifically tailored to your use of Starfish.

How Do I Access Starfish?

Starfish is located within Canvas and the Nest. Log in to Canvas or the Nest using your SJU credentials. The Starfish link is under the "Quick Links" section on the Nest home page. You can also click on the log-in button above to access it.

Flags and Kudos in Starfish

Faculty members have the option of giving "kudos" to praise student work and achievements or raising "flags" if they have concerns about their students' academic performance. Here are the messages students see when kudos/flags are raised on starfish:

Subject: [Starfish] Kudos! Keep up the good work in (course name)

Dear (student first name),

Your professor, (professor name), recently indicated that you have been performing well in (course name).

Here are your professor's additional comments: (inserted only if notes have been entered)

(Notes entered by professor)

Continuing these positive academic habits will lead to your success - keep up the good work!

*This email was generated as a service of Starfish.*
Subject: [Starfish] Kudos! Outstanding Academic Performance in (course name)

Dear (student first name),

Your professor, (professor name), recently indicated that you have shown outstanding academic performance in (course name).

Here are your professor's additional comments: (inserted only if notes have been entered)

(Notes entered by professor)

Well done and keep up the good work this semester.

*This email was generated as a service of Starfish.*
Subject: [Starfish] Kudos! Showing Improvement in (course name)

Dear (student first name),

Your professor, (professor name), recently indicated that you have been showing improvement in (course name).

Here are your professor's additional comments: (inserted only if notes have been entered)

(Notes entered by professor)

We hope you will be able to continue this positive momentum in class for the remainder of the semester.

*This email was generated as a service of Starfish.*
Subject: [Starfish] Attendance Concern / (course name)
Dear (student first name),
Your professor, (professor name), recently reported that you have been experiencing attendance issues this semester in (course name).
If you are reading this message through your SJU email account, you can contact your professor directly by replying to this email.
You can look up services and schedule appointments with other support resources through your My Success Network in the Starfish System.
*This email was generated as a service of Starfish.*
Subject: [Starfish] Canvas Inactivity / (course name)
Dear (student first name),
According to our records, you are currently registered for an online course (Introduction to Microbiology) but have not logged into the class Canvas site in seven days. You may have logged into Canvas and accessed a Zoom link via the Canvas calendar, but you have not interacted with the course Canvas pages. Although this may not be a concern (e.g., if your professor does not require you to regularly access the Canvas page for the course), we wanted to make sure you are actively engaged in the course and keeping up to date with your assignments.
If you are reading this message through your SJU email account and need to contact your professor directly, you can do so by replying to this email.
If you are considering changing your status with the class, be mindful of the University's Academic Calendar
*This email was generated as a service of Starfish*
Subject: [Starfish] Course Performance Concern / (course name)
Dear (student first name),
Your professor, (professor name), recently reported that you have been experiencing difficulty this semester in (course name) and recommends that you speak with someone soon to discuss the situation.
If you are reading this message through your SJU email account, you can contact your professor directly by replying to this email.
You can look up services and schedule appointments with other support resources through your My Success Network in the Starfish System.
*This email was generated as a service of Starfish.*
No notifications are sent to students – only alerts a small group of Student Success professionals on campus so that they can follow up. Flag comments are required to provide context for the concern.
Subject: [Starfish] Missing Academic Deadlines Concern / (course name)
Dear (student first name),
Your professor, (professor name), recently reported that you have not completed all of the academic requirements on time thus far in (course name).
If you are reading this message through your SJU email account, you can contact your professor directly by replying to this email.
You can look up services and schedule appointments with other support resources through your My Success Network in the Starfish System.
*This email was generated as a service of Starfish.*
Subject: [Starfish] Never Logged into Canvas / (course name)
Dear (student first name),
Our records indicate that you are on the official course roster for (course name) but have not yet logged into the class Canvas site.
If you are reading this message through your SJU email account, you can contact your professor directly by replying to this email.
You can look up services and schedule appointments with support resources through your My Success Network in the Starfish System.
*This email was generated as a service of Starfish*
Subject: [Starfish] Never Attended / (course name)
Dear (student first name),
Your professor, (professor name), recently reported that you are on the official course roster but never attended/participated in (course name).
If you are reading this message through your SJU email account, you can contact your professor directly by replying to this email.
You can look up services and schedule appointments with support resources through your My Success Network in the Starfish System.
*This email was generated as a service of Starfish.*
Subject: [Starfish] Participation Concern / (course name)
Dear (student first name),
Your professor, (professor name), recently reported that your level of class participation has been a concern this semester in (course name).
If you are reading this message through your SJU email account, you can contact your professor directly by replying to this email.
You can look up services and schedule appointments with other support resources through your My Success Network in the Starfish System.
*This email was generated as a service of Starfish.*